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FAQs

STYLIST Cards

Where and how are your cards made?

Our cards and envelopes are all designed and made in the USA. We do, however, source some of our fine papers from Europe. We are obsessed with finding the most beautiful dyed papers that have that luxurious velvety finish that your pen and fingertips will love. Our unique envelopes and cards are hot stamped with gold foil using antique letterpress machines.

What kind of pen do you recommend writing with on colored paper?

Almost any ink color will work for the lighter colored papers. But if you order black colored cards, you will need to use white or metallic ink. You can order pens from us here. Don't be scared of writing in colored ink! We include a test paper swatch in the same color as your card order for you to test your pen ink.

Can I get a design on different colored paper?

All of our cards are ready made and only available in the color that you see in our shop. If you wish to order at least 30 cards, we can accommodate custom color requests, please contact us.

Can I change the color of my envelope?

All of our ready made cards come with the same matching color envelope. You may purchase additional card sets in another color so that you can mix and match your own card and envelope colors.

Can I order multiple quantities?

You can order multiple single cards or box sets. After adding one of the product you want to your shopping cart, you can increase the quantity before you check out.  If you want to order over 30 of the same card design, please contact us for discounted pricing.

Do you have any other designs available?

We are excitedly working behind the scenes to develop new designs, colors, and products. Feel free to drop us a note of what you would love to see from us!

Do you offer bespoke stationery?

Yes, we can customize our cards with your own name in beautiful gold foil letterpress. You can provide your own text, graphic, or signature, or we can design it for you. Custom orders start at $150 for 30 sets. Please contact us for inquiries.

 

Shipping

When will my order ship?

During our PREVIEW Launch period of September 2015, customers may pre-order any product, but shipments will not go out until October 1st, in which all pre-orders will be immediately shipped that first week of October. All normal orders placed after our launch period will be shipped within two business days (unless otherwise noted, such as back-ordered items). This handling time is in addition to shipping time.

How do you ship?

We ship via Unites States Postal Service. You can choose from First Class (3-5 business days), Priority Mail (2-3 days), or Express (1-2 days). We are not responsible for any shipping delays once the product is shipped.

Do you ship outside of the US?

Yes! We ship via Unites States Postal Service. You can choose from Standard (7-21 business days), Priority Mail (6-10 days), or Express (3-5 days). These expected delivery times are unfortunately not guaranteed, as shipping and customs delays sometimes occur. Please note that you are responsible for any taxes, duties, or fees that your country imposes on the shipment. You can check with your country's customs office to check what additional costs you may expect.

Do you provide tracking numbers?

Our standard shipping is through USPS First Class Mail, which is the least expensive option for you, but unfortunately does not include tracking. Please make note of the estimated shipping time listed above and allow at least that time frame for your order to arrive. If your order is time sensitive or if tracking is important to you, please upgrade to Priority or Express shipping.

 

General

What is your return policy?

If you are not pleased with our product for any reason, you may return it for a full refund (minus shipping costs) within 14 days of purchase. To be eligible for a return, your item must be unused and returned in the same condition that you received it. It must also be safely packaged for return shipping. Please contact us and we will help facilitate a return.

Do you charge sales tax?

We are required to charge sales tax for any purchases in the state of UT and will automatically applied to your order.

What payment methods do you accept?

We accept Visa, Mastercard, and American Express.


 

Wholesale

Can I order these cards to sell at our retail store?

Yes! We would love to have your shop carry our STYLIST line. Please fill out an application here.

 

Social Media

Where can I find some of the other products in your Instagram photos?

We love showing how STYLIST paper can be part of your stylish life. But we do not sell any of the other items that are displayed. You may find the source for most of the items by tapping on the photo in Instagram to see the tags. STYLIST, LLC does not officially endorse or is affiliated with any of the brands, trademarks, services, or products that may be displayed (unless specifically indicated on an individual post).

Can I repost your pictures?

If you would like to use an image from our social media or website, please credit STYLIST with a tag @stylistpaper or a link to our website www.stylistpaper.com.  

 

Have more questions? Feel free to contact us anytime at service@stylistpaper.com.